Kalamazoo Public Schools Support

FAQ 11

• How to Choose a Strong (easy to remember) Password
• Accessing the Help Desk
• Creating a Helpdesk Ticket
• Links to District Resources
• Other Ways To Contact Us:

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Acceptable Use Agreement 3

• Student Acceptable Use Agreement
• Staff Acceptable Use Agreement
• Student Chromebook Loan Agreement and Release

Phishing & Email Scams 6

• What Does Phishing Mean? (1 minute video)
• Email Phishing - What Is It? (2 minute video)
• How to Spot Phishing (3 minute video)
• Stay Safe from Email Scams (Google for Education 3 minute video)
• Email - Suspicious Shared File (Secured file.pdf)

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Virus & Malware 1

• Trovi Browser Highjacker

Internet 1

• Blocked Website - Status/Lookup

All Google Training 25

• EDU in 90 - Google for Education Video Series
• Applied Digital Skills - Google for Education Video Series
• Google Apps for Education - Suite Overview
• Google Classroom - Training Videos
• Google Gmail - Training Videos

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Using ChromeBooks 20

• ChromeBooks - Learning the Basics.
• Creating and Sharing a Local Printer in the Cloud
• My ChromeBook says "Report This"
• Caring For Your Classroom Chromebooks
• Chromebook cleaning

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Other "How To" Links & Videos 13

• MS Office 365 Sign-In Helper (browser extension)
• Video - How to Use a Projector as a Second Screen/Monitor (Dual Screen)
• Epson Projectors and EZ Interactive Software
• Digital Signs (Google-based)
• Creating a Mailmerge for Labels in Word 2013

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Instructional Documents 21

• Remote Access to KPS Network Services
• Setting A Program to Open a File Type by Default
• Replacing MSWord "normal.dot" File, aka Default Document Template
• Viewing iPrint.kps/ipp in Compatibility Mode
• BrightLink Interactive Projector - Manually Calibrating

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For Teachers - Using Chromebooks in the Classroom 8

• ChromeBooks - Learning the Basics
• Cleaning Your Chromebook
• Creating and Sharing a Local Printer in the Cloud
• Google Cast for Education
• How Do Teachers Print Clever Badges?

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Security Cameras (CCTV) 1

• ExacqVision User Training

MS Office 1

• MS Office Tutorials

Technical Problems & Solutions 3

• Cast for Education-Fix Black Screen
• Clear Browsing History
• Chromebook Powerwash/Remove Student Names from Log-in Screen

Using the Helpdesk 1

• Logging in to the Helpdesk

Epson Interactive Projectors and Software 1

• Epson Projectors and Software

SchoolMessenger 2

• How To Update Contact Information in SchoolMessenger
• How to Set Your Contact Preferences in SchoolMessenger