FAQ

Default solution folder, feel free to edit or delete it.

Change Password Portal
If you know your current password, then you can change it to a new one with this link. If you do not know your current password, please call th...
Wed, May 3, 2023 at 11:37 AM
How to Choose a Strong (easy to remember) Password
KPS Password Requirements - minimum of 8 characters. They are case-sensitive and should have any combination of letters, numbers and symbols (recommended, b...
Tue, Dec 19, 2017 at 8:42 AM
Creating a Helpdesk Ticket
After you are logged into the KPS Helpdesk with your Google account you can create a ticket and check ticket status. Click "New support ticket"...
Fri, Apr 7, 2017 at 8:56 AM
Victim of a Google Doc Phishing Scam ?
To check for and remove any changes that this compromise may have made : While logged on as the individual go to: https://myaccount.google.com/permission...
Thu, May 4, 2017 at 8:25 AM
District-Wide Wireless Information
The district has multiple wireless networks (SSIDs) : KPS-GUEST (may or may not be availbale in your location): This can be used by ANYONE in the buildi...
Mon, Feb 5, 2024 at 2:33 PM
Accessing Staff only Websites like Facebook, Pinterest, etc.
Staff can view most social media and media streaming websites provided they are logged into the Google Chrome browser with their KPS Google account. To ...
Wed, Sep 6, 2017 at 11:39 AM
Clearing Google Chrome History and Resetting to Defaults
Please follow the instructions below to clear Google Chrome history and settings. 1. Clear Cache and Cookies 2.  Reset Chrome to Default Settings ...
Thu, Oct 19, 2023 at 10:20 AM
Set/Edit your default search engine
If your searches are coming up with Yahoo (or another search engine) the following steps will help with getting you back to Google. Set your default sea...
Thu, Nov 12, 2020 at 1:36 PM
Google Age Restrictions Notification
If you have received an email from Google regarding new age-based restrictions (see example image), understand that is a general notification to (all) Googl...
Tue, Aug 31, 2021 at 4:32 PM
Installing and Using Mobility Print
Start by installing the Mobility Print App from the following link:  https://chromewebstore.google.com/detail/mobility-print/alhngdkjgnedakdlnamimgfihgk...
Fri, Jan 26, 2024 at 12:37 PM