FAQ

Default solution folder, feel free to edit or delete it.

Accessing the Help Desk
The KPS Help Desk system (FreshDesk) is integrated with your KPS Google account. If you are currently logged into your KPS Google Account, then you can acce...
Thu, Apr 20, 2017 at 1:15 PM
Creating a Helpdesk Ticket
After you are logged into the KPS Helpdesk with your Google account you can create a ticket and check ticket status. Click "New support ticket"...
Fri, Apr 7, 2017 at 8:56 AM
Other Ways To Contact Us:
KPS Staff may visit us on our Google Plus Community
Sat, Feb 13, 2016 at 1:44 PM
Links to District Resources
Technology-related notifications are currently posted on Twitter (@kpstechnology). Students and Parents/Families Home Access Center (HAC) Acc...
Wed, Oct 8, 2014 at 11:07 AM
Google Account - Change Password Information
Unfortunately you cannot directly change the password on your KPS Google account. This information is automatically synchronized with ot...
Wed, Mar 30, 2016 at 3:27 PM
Connect with us on KPS Tech Talk Google Plus Community
Connect with us on Google Plus!
Sun, Oct 5, 2014 at 2:55 PM
Best Practices for NWEA MAP Winter Testing
Subject: Best Practices for MAP Winter Testing Having trouble reading this email? View this version.   ...
Sun, Oct 5, 2014 at 2:55 PM
Renaissance Learning Hosted School Links
Here is the list of schools that have Renaissance Place Hosted sites.    School level sites Arcadia Elementary School (ID:134939) - https://hosted...
Sun, Oct 5, 2014 at 2:55 PM
District-Wide Wireless Information
The district has 3 wireless networks (SSIDs) : KPS-SECURE : Used by newer KPS computers with Windows 7 (configured by TS on the computers). Can als...
Mon, Oct 5, 2015 at 2:34 PM
File Download Blocked (doctopdf)
If you are attempting to download a file from the internet (usually by doing a general Google search) and you receive the following error: ...
Tue, Oct 11, 2016 at 3:13 PM