After you are logged into the KPS Helpdesk with your Google account you can create a ticket and check ticket status.
Click "New support ticket"
Fields with the red * are required. Select your building in the "Location" field. If you work in multiple buildings select the building where you are having the problem or select your "Home" building, when appropriate.
For the other required fields select whichever option you feel is most appropriate.
In the description field, please include any troubleshooting steps you have taken. This will greatly reduce response and resolution time.
If you can not be reached by email please include a phone number where you may be reached.
Once a ticket is successfully created you will receive a confirmation email as will your building TAG member(s).