Using the following instructions will remove current data and resolve most network/login issues on a Lenovo 300e Gen 2 Chromebook
- Make sure you are at the log-in screen - do not log-in
- Press these four keys at the same time - Ctrl Alt Shift r - hold for ten seconds, then release
- If a check-box appears, on the "Reset this Chrome device" page, asking to "Update firmware for added security," select the check-box. If the check-box does not appear, move to step 4
- Select Powerwash
- Select Continue - the device's screen should flash and then cycle through a powerwash
- Select Get Started
- Select the KPS-Guest network to connect to WIFI. If connection happens automatically, move to step 8
- At the Enterprise Enrollment Complete page select Done
After completing step eight, the device should return to the log-in page and is ready for use.