Student Chromebook "Not Working"
Print
Modified on: Thu, Jul 20, 2023 at 12:16 PM
Perform a Chromebook Hardware Reset
This does a "restart" of all hardware on a Chromebook.
It will NOT erase/delete any user or lose the Wi-Fi connection.
With the Chromebook open & on:
1. Press and hold Refresh 
and tap Power 
.
2. When your Chromebook starts up, release Refresh .
If this doesn't resolve your issue please put in a ticket with Technology Services.
You can create a ticket by emailing help@kalamazoopublicschools.net
Please include the student ID # & the 5-Digit Kalamazoo Public Schools Asset Tag found below the barcode sticker which is on the bottom of the Chromebook.
Did you find it helpful?
Yes
No
Send feedback Sorry we couldn't be helpful. Help us improve this article with your feedback.
