Once a student has started in DreamBox, KPS district leaders and/or teachers cannot manually reset their progress or grade level from the Dashboard. DreamBox adapts across multiple grade levels to find a student's optimal learning zone, so is not typically necessary to manually adjust their placement.
If you still determine it is best for the student to adjust their grade-level placement, please contact Dreambox via email at firstname.lastname@example.org or by phone at 1 (877) 451-7845, ext. 4. They are available from 5AM to 5PM PT and will be happy to make the adjustment for you. Be sure to include the class, student's id number and the preferred grade-level.